Guest Services & Sales Support
Join Premier Golf as Guest Services & Sales Support: coordinate luxury golf travel, delight discerning clients, and help deliver seamless experiences with a growing global team.
We usually respond within two weeks
Premier Golf is a golf travel company located in downtown Alpharetta, Georgia offering golf vacations & packages to a multitude of destinations both domestically and internationally. Since our inception in 1989 we have sent over 30,000 clients to the Ryder Cup and become a leader in international golf travel. With the recent investment from Your Golf Travel, a UK based company, we are looking to expand our products and events and most importantly our team.
The Guest Services & Sales Support position is key in supporting the Senior Management and Sales operation with all sales-related coordination, documentation, and communication to ensure the seamless execution of world-class group travel experiences.
Executive Partnership
Work directly with the Travel Specialist to support all phases of the sales process, from initial proposal creation to post-travel follow-up.
Precision Documentation
Prepare detailed client proposals, itineraries, and manifests. You will ensure 100% accuracy across accommodations, tee times, transfers, and complex international flight logistics.
Vendor & Client Liaison
Communicate professionally with high-level clients, global suppliers, luxury hotels, and premier golf courses to confirm details and resolve logistical hurdles.
Financial & Administrative Processing/Timeline Tracking
Maintain organized records of booking progress, deposits, payments, and critical deadlines across multiple client files.
Create client travel insurance quotes
Operational Support & Logistical Coordination
Manage group logistics including arrivals, departures, and bespoke special requests, ensuring manifests align with both client expectations and vendor requirements.
Cross-Functional Collaboration
Partner with operations and accounting teams to ensure a smooth handover of confirmed programs.
Sales Enablement
Support marketing efforts by preparing high-end sales decks and proposals using internal templates and CRM systems.
Qualifications & Skills
Experience: 3–5 years in travel, golf, or hospitality sales support (Luxury or Group Travel experience is highly preferred).
Logistical Expertise: Strong knowledge of international travel logistics, including airport codes, routing, and documentation.
Industry Knowledge: A background in golf travel,including familiarity with major destinations, world-class courses, and tournaments, is a significant advantage.
Tech Savvy: Proficiency in Google Suite, CRM systems (Zoho), and travel management platforms (VueTrip, Travefy).
Behavioral & Soft Skills
Exceptional attention to detail with the ability to manage multiple projects and deadlines simultaneously.
Excellent verbal and written skills, comfortable liaising with discerning clients and international partners.
Self-starter with a collaborative spirit, professional demeanour, and ability to thrive in a fast-paced environment.
Benefits
We’re offering a unique opportunity to become part of a fast-growing online brand in the golf travel industry, with the potential to grow alongside the company. This role comes with a competitive salary, commensurate with experience, and a wide range of benefits, including:
Annual EBITDA-based bonus
Exclusive travel discounts
Comprehensive health benefits
Paid Time Off (PTO)
Paid holidays
Retirement fund
Personalised professional development plans
If you’re passionate about travel, golf, and innovation- and want to be part of a dynamic, forward-thinking team - we’d love to hear from you.
YGT Inc is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
- Division
- Premier Golf
- Department
- Sales
- Locations
- Alpharetta Office
- Remote status
- Hybrid
- Employment type
- Full-time
About Premier Golf
Premier Golf, LLC is the most experienced golf travel company in America. Founded in 1988 and headquartered in Alpharetta, Georgia, Premier Golf is a privately held LLC corporation operating as a tour operator, event company and travel agent.
Initially, Premier Golf, LLC was strictly an international tour operator with an exclusive focus on destinations such as Scotland, Ireland, England, Spain, and Portugal. We still maintain a full-time office in Scotland, Ireland, and England. Over the years we have expanded the international destinations offer and now specialize in countries including South Africa, New Zealand, Australia, the Dominican Republic, and Canada.
Domestically, we are very selective in the destinations we offer, providing only the highest quality courses, resorts, and experiences for our clients.
Since 1991, Premier Golf has offered official Ryder Cup packages. On four separate occasions we chartered the Ryder Cup team plane and offered a “Fly with Team” VIP package. In 1997, we even chartered Concorde. We now offer packages for a range of events including The Masters, The Open and The Solheim Cup.
For over ten years Premier Golf has been the official travel company for the PGA Magazine Ambassador Program. As part of this program, PGA professionals are given exposure to some of the world’s great golfing destinations. Upon visiting, staying and playing, they will return to their home clubs and create a return trip for their members to experience. As the travel provider of the PGA Magazine, we have served hundreds of PGA professionals and their members.